oneprnt Help Centre
What families want to know before they begin.
Search clear answers about personal Stories, PrntAI, traits, family choice and privacy.
Getting started
3What is oneprnt?
oneprnt makes personal illustrated stories from real family moments. A parent or caregiver shares what happened and chooses the details that belong.
Can I preview a story?
The library introduces five fictional children and the contexts that shape their stories. The homepage also includes an interactive fictional story preview.
Can I create a oneprnt account yet?
Not yet. You can explore five Story previews, the product walkthrough and four editorial Guides without an account. Public account and plan terms will be published together when account access opens.
Stories and PrntAI
5What is PrntAI?
PrntAI is oneprnt's AI story system. A parent or caregiver starts with a child and a real moment, chooses who and what belongs, then reviews the story plan before writing and illustration continue.
What is a social story?
A social story is a short, clear way to help a child understand a situation and what may happen next. The format is widely used in autism support and education. oneprnt uses AI to make it personal, illustrated and reviewable by the family. Social Stories is also the name of Carol Gray's separate, defined methodology; oneprnt does not claim affiliation or automatic compliance with it.
What is the difference between a Guide and a Care Note?
The website's editorial Guides offer broader educational context around a trait. Situation-specific Care Notes are in development and are not a live PrntAI output today. Neither is diagnosis, treatment or professional advice.
What makes a Story personal?
It begins with the child and a real moment, not a name swapped into a template. The family chooses the familiar people, pet and comfort thing that belong before PrntAI shapes the illustrated Story.
Will every illustration look identical?
No. A story changes scene by scene. The goal is recognizable continuity, not copying the same pose or composition onto every page.
Children and traits
2Who is it for?
It is designed for all children. Neurodivergent-friendly choices are part of the design, while neurotypical children remain fully included.
Is oneprnt clinically approved?
No. oneprnt is not a clinical service and does not diagnose, treat or promise an outcome. Stories and editorial Guides are personal and educational, not medical care or professional advice.
Privacy and family control
2How does oneprnt protect family choice and data?
The family chooses what belongs in a Story. This website uses fictional examples and does not collect a family Story. Before real family information is accepted, the full PrntAI service must publish clear retention, access, deletion, security and contact terms.
Does this website save the choices I make in the Story builder?
No. The current website experience uses fictional example details in your browser. It does not submit or save a family Story.